Frequent asked questions
Frequent asked questions:
Q: Is your website secure?
A: Shopping with your credit card with biblelandshop.net is guaranteed
to be safe and secure.
We take extensive steps to process thousands of Internet transactions
securely and safely. Our secure server software (SSL) is the industry
standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an
unrecognizable code that is securely transmitted from you to us. When
this encrypted information reaches our secure server, we translate it
back to its original form and store it safely offline and inaccessible
through the Internet.
To continue our commitment to your security, every credit card processed
is run through an address verification process to verify that the card
is registered to the billing address on the order.
We are dedicated to providing you with a secure, worry-free shopping
Q: I have read your shipping time is 2 to
3 weeks. Why?
A: We have undertaken to provide you with genuine gifts from the Bible
Land of Israel. Having taken to ship you the goods from Jerusalem it is
our duty to ask you to allow us up to 21 days for the shipping handling,
though in most cases it takes less than 14 days.
You can alwayes choose the EXPRESS MAIL (2-4 days) for the best quick
Q: What carrier service do you use? How
does it work?
A: According to the nature of our business, we are using Israel
Post Company as a currier. All of our packages are traceable
with a tracking number. The tracking number indicates the fact that the
package has left Israel to its destination. When the package arrives in
your country, it is traceable with your national's post office website
(e.g. USPS.com for the
Q: How Can I Track My Package?
A: Track your package with Israeli Post Office: http://www.israelpost.co.il
your package with USA post Office: http://www.usps.com/
|For registered mail sent
abroad, delivery tracking is available, after the mail has left israel,
via the destination country's internet site.
Countries that offer this service:
, Canada ,
Republic , Denmark
, Finland ,
, Iceland ,
Ireland , Italy
Zealand , Norway , Portugal
, South Korea
, Switzerland ,
Email address: firstname.lastname@example.org
Q: Who are you, Bible Land
A: The Bible Land Shop is
the Internet outlet of Doko Media Ltd., producers, publishers, and
distributors of superior DVD's & Videos , Music
CDs, CD-ROMs & Computer Software , Books , Hebrew Study Tools ,
Genuine Archaeology , Kabbalah vessels and items and
other products from the Bible Land since 1980.
Based in the Holy Land of Israel, Doko Media's on-line shop has been
operating since 1997, distributing a wealth of high quality items and
carrying specific reference to the history, religions, cultural, ethnic
and social life of the people of this land.
Our wide variety of genuine and fine products have been designed and
produced specially to fit the needs and tastes of our global customers.
Our high quality family-oriented religious media, educational, and
entertaining products all carry the authenticity of a direct link to
Israel and the Holy Land .
Our team includes Director and Executive Producer Reuven Dorot,
Content Manager Ilan Gran, Webmaster Itai Ben-Shlush, Warehouse Manager
Omer Ben Base, Executive buyer Avi Mualem and Administrative conductor
Q: What is your refund and return
A: All Bible Land Shop's Gifts come with a 30-day money
back guarantee in the following cases:
2. Not as described
that has arrived out of the given time frame (our handling time is 2 to 3
weeks for we ship most of our items from the Holy Land of Israel).
Unsuitable Media's region format (PAL, NTSC).
Q: How do you calculate you shipping
A: even though most of our products are sent from Israel , we do not
raise our shipping rates but we keep it low.
Registered Mail service:
all location outside Israel is: 9$
Additional product: 3$
Express Mail Service:
Express (2-4 days): 24$
Additional Product: 4$
This way, we can assure you authentic gifts from the Bible Land at
competitive price. We believe in what we do!!!
Q: How can we reach you?
Our office Adress is:
Doko Media Ltd.
PO Box 611
10 Moshe Aviv (Ha'amal) St.